Future CEOs CliffCentral Gareth Armstrong Sexual Harassment CCMA Legal Psychologist
Future CEOs
Thu, 10 Aug 2017 / Published in Communication Skills, Conflict Resolution, Emotional Intelligence, LIVE CliffCentral Thursdays, Team Management

Sexual Harassment in the Workplace

Are you potentially a victim of sexual harassment? This very sensitive topic is discussed in studio, where Gareth Armstrong is joined by a clinical psychologist, legal professional, and commissioner from the CCMA to talk through what you can do if you feel you are a victim.
Future CEOs CliffCentral Gareth Armstrong Hlubi Mboya Dr John Demartini Difficult Personalities Narcissist Angry Tantrum co-worker employee team
Future CEOs
Thu, 01 Jun 2017 / Published in Communication Skills, Conflict Resolution, LIVE CliffCentral Thursdays, Time Management

Dr Demartini – Dealing with Difficult Personalities at Work

Have you ever wanted to be at work but just hated dealing with one or two of your colleagues while there? The #FutureCEOs team know you have. In this insightful conversation with Dr Demartini, Hlubi and Gareth ask how to deal with narcissists, guilt trippers, and angry people… as well as ask for guidance on
Simon Sinek
Wed, 03 Jun 2015 / Published in Conflict Resolution, Styles & Approaches, Team Management

Why Good Leaders Make You Feel Safe

What makes a great leader? Management theorist Simon Sinek suggests, it’s someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility. Source:  TED.com
Gareth Armstrong
Fri, 15 May 2015 / Published in Communication Skills, Conflict Resolution, Team Management

Pride – A Leadership Killer

“I am really really really really really proud of the people that we have.”  This was one of the last comments Sipho Nkosi made before we closed our leadership conversation with him at his Exxaro office, just outside of Centurion, South Africa, some time ago. Nkosi is the CEO of Exxaro Resources and former president
Ariana Ayu
Thu, 12 Mar 2015 / Published in Communication, Communication Skills, Conflict Resolution, Productivity

Busy is No Excuse for Poor Customer Service

Being busy is great for your bottom line, but don’t let it be an excuse for letting your customers down. Here are 3 key lessons in customer service. Most business owners and other entrepreneurs know that customer service is important, but they may not realize just how important. Building your business’s reputation starts with customer
Alex Malley
Thu, 05 Mar 2015 / Published in Conflict Resolution, Emotional Intelligence, Styles & Approaches

Does Your Boss Make The Grade?

We have all at least thought about it: how does my boss compare to others? Do they really have my best interests at heart? Do they practice what they preach? Do they make the grade? Beginning from my younger years (firstly for fun), I developed a framework to help me grade my boss. I modified
Sumi Krishnan
Tue, 20 Jan 2015 / Published in Communication, Conflict Resolution, Hiring & Firing, Key Skills, Leadership & Management, Strategy & Operations, Styles & Approaches, Team Management

Every Leader Must Face These Tough Conversations

There are few things more uncomfortable than having the “you’re fired” conversation — except maybe having that conversation when you’re one of the most prominent corporate leaders in America.
Gareth Armstrong
Wed, 02 Jul 2014 / Published in Conflict Resolution, Team Management

Why Gareth Cliff Is A %$#&@ And Why You Are Too!

Two interesting things have happened as people have heard that I am involved in a small way in Gareth Cliff’s new venture: CliffCentral.com I have received a massive spike in messages, phone calls, and Facebook friend requests from people who previously didn’t give me the time of day. Fortunately, along with these, there are also