Are you potentially a victim of sexual harassment? This very sensitive topic is discussed in studio, where Gareth Armstrong is joined by a clinical psychologist, legal professional, and commissioner from the CCMA to talk through what you can do if you feel you are a victim.
Have you ever wanted to be at work but just hated dealing with one or two of your colleagues while there? The #FutureCEOs team know you have. In this insightful conversation with Dr Demartini, Hlubi and Gareth ask how to deal with narcissists, guilt trippers, and angry people… as well as ask for guidance on
What makes a great leader? Management theorist Simon Sinek suggests, it’s someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility. Source: TED.com
“I am really really really really really proud of the people that we have.” This was one of the last comments Sipho Nkosi made before we closed our leadership conversation with him at his Exxaro office, just outside of Centurion, South Africa, some time ago. Nkosi is the CEO of Exxaro Resources and former president
Being busy is great for your bottom line, but don’t let it be an excuse for letting your customers down. Here are 3 key lessons in customer service. Most business owners and other entrepreneurs know that customer service is important, but they may not realize just how important. Building your business’s reputation starts with customer
We have all at least thought about it: how does my boss compare to others? Do they really have my best interests at heart? Do they practice what they preach? Do they make the grade? Beginning from my younger years (firstly for fun), I developed a framework to help me grade my boss. I modified
Two interesting things have happened as people have heard that I am involved in a small way in Gareth Cliff’s new venture: CliffCentral.com I have received a massive spike in messages, phone calls, and Facebook friend requests from people who previously didn’t give me the time of day. Fortunately, along with these, there are also